About Coastar LNC

Built by people who've watched transactional email fail at 2 a.m.

Coastar LNC exists because transactional email — receipts, alerts, password resets, confirmations — is often the least-loved part of a product, and the most important when it breaks. We built a platform that handles the hard parts so your team doesn't have to. Transactional email only — we are strict on bad and unsolicited email.

Platform today

600,000

Transactional emails sent today · 24 Oct 2026
Active accounts400+
Bounce rate0.176%
Delivery rate99.82%

Source: Coastar LNC platform telemetry · Last updated 24 Oct 2026

Our story

A sending platform built by people who've been on call.

Coastar LNC was started by engineers who had spent years maintaining transactional email systems. We'd been on call when a receipt stopped sending, when password resets got swallowed by a spam filter, and when a provider's silent IP change tanked deliverability for three days before anyone noticed.

The pattern was always the same: sending email reliably is hard, monitoring it is harder, and most platforms hide the numbers that would let you know it's failing. We decided to build the opposite: a platform with real-time metrics that cite their source, AI that runs on every send, and a suppression pipeline that can't be bypassed.

Coastar LNC pairs a reliable sending backbone with the intelligence and tooling that transactional senders actually need. Our customers are engineering, lifecycle, and platform teams that want to stop babysitting their email and start trusting the numbers. We are strict on bad and unsolicited email — because one bad sender degrades deliverability for every honest sender on the platform.

What we believe

  • Transactional email is critical infrastructure, not a side project.
  • Every metric should have a source and a timestamp.
  • AI should run on every send, not as an upsell.
  • Suppression is not optional, and it can't be bypassed.
  • Authentication (SPF, DKIM, DMARC) should be the default, not an add-on.
  • Pricing should be flat and legible, not a spreadsheet exercise.
  • Bad and unsolicited senders have no place on the platform.
How we operate

Four principles, held to a standard.

Everything we build is evaluated against these four principles. They're not aspirational — they're the requirements we hold ourselves to.

Transparency

Every number we publish has a source. When we cite a bounce rate, it comes from platform telemetry, timestamped.

Reliability

99.99% uptime SLA on paid plans. Redundant sending infrastructure. Status page with real incident history.

Security

Encrypted credentials, scoped API keys, audit logging, and a documented security posture for procurement reviews.

Responsibility

We enforce suppression, we reject abusive sending, and we terminate accounts that violate our acceptable-use policy.

Team

A small, senior team.

Coastar LNC is run by engineers and deliverability specialists with a combined decade of experience building and operating transactional email at scale.

Platform Engineering

Infrastructure, sending pipeline, APIs

Builds and operates the sending infrastructure, including the developer-facing API and the event stream.

Deliverability

Reputation, authentication, compliance

Owns the AI deliverability engine, the suppression pipeline, and the quarterly deliverability report. Handles sender reputation escalations.

Customer Operations

Onboarding, support, account health

Handles customer onboarding, sandbox setup, migration from other providers, and day-to-day support for all tiers.

Where we are

Distributed team, single standard.

Coastar LNC operates as a distributed team with a small number of in-person meeting points. Customers interact with us through email, a shared Slack channel, and scheduled video calls — not through a walk-in office.

For legal, procurement, and contractual correspondence, reach us through [email protected] and we'll reply with the appropriate contact.

Want to know how we'd handle your sending?

Tell us your current volume and provider. We'll run a free deliverability audit and send back a written plan — no commitment. Transactional senders only.

Request an Audit